Cookie Notice
Last updated
3rd October, 2024
Who are we?
- This website (“website”) is owned and operated by Xapo Holdings Limited (“xapo”). Any reference to “we” or “us” shall mean Xapo.
What does this notice do?
-
In common with many other websites, we use small files on this website called cookies to help provide you with the best possible online experience. The purpose of this cookie notice is to inform you about what cookies are, how we use them, and what you can do to control them. This cookie notice relates to this website only.
-
We may make changes to this cookie notice from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of this cookie notice on the website. You can determine when we last changed this cookie notice by referring to the ‘last updated’ statement above. Your use of the website following changes to this cookie notice will constitute your acceptance of those changes. Every time you wish to use the website, please check this cookie notice to ensure you understand the terms that apply at that time.
What are cookies?
-
A cookie is a small text file that is placed on your computer, tablet or smartphone by websites that you visit. They are generally used to make websites function, or function more efficiently. They can allow you to access information that, perhaps, is limited to you as a registered user, or to remember your preferences, or record what you have put in your shopping basket. They also provide information to those operating a website, for example counting the number of people looking at a website, where they come from, the type of browser/device they use.
-
We use cookies and similar technologies on this website to personalize content and to analyze our traffic.
-
By using and browsing this website, you consent to cookies being used in accordance with this cookie notice. If you do not consent, you must turn off cookies or refrain from using the website. You can turn off cookies in most browsers, but doing so may restrict your use of this website and/or delay or affect the way in which it operates.
-
Different browsers provide different means of configuring how cookies are handled. To find out more go to the appropriate web-based guidance page for your browser.
Who sets these cookies?
-
Both first-party and third-party cookies are used on this website.
-
First-party cookies are cookies set by us and which enable the website to work as you might expect it to. They are also used to give us anonymised data about how our website is being used, the browser, the type of device accessing it and where, generally, the device is located.
-
Third-party cookies are set by others, but may also enable us to learn more about our visitors/customers, allowing us to provide a more personalised service, or in connection with advertising.
-
We will ask for your permission to place cookies or other similar on your device, except where it is essential for us to use them in order to provide you with a service that you have requested.
How do we use cookies?
-
We use cookies in a number of ways to improve your experience of using the website. Where applicable, these include:
- Learning how you use the website;
- Showing you content that is relevant to you;
-
The cookies that we use fall into six distinct groups:
- Essential: these cookies are necessary for the operation of this website, or essential to the provision of the services you have requested.
- Performance: these cookies measure how often you visit our sites and how you use them. They also allow us to calculate the number of visitors to this website, see what those visitors do on the website, how long they spend on the website, and which links they click. These cookies help us to improve how this website works, and enable us to make changes so that users stay longer or return more often. If you block these cookies, we will not be able to improve our services as easily.
- Targeting: similar to performance cookies, these cookies tell us which pages you visit, and the links you follow, so that we can make the website more relevant to your interests. If you block these cookies, we will be unable to improve the experience our users get from our website.
- Advertising: these collect information about your visit to this website, such as what you have looked at and the links you have followed, so that we can target our advertising at you, or exclude certain types of advertising that would not interest you. We can also gather information about your browser, device and your ip address. If you block these cookies, you may receive advertising that is not relevant to you.
- Third party cookies: these are used where we use third-party applications on the website to customise the services that we provide, or to provide an increased functionality. Session cookies are temporary cookies which are stored only until you leave the website, or you close your web browser.
- Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognise the device again when the user returns to that website on that device.
For how long do our cookies last?
- The cookies we use last for different lengths of time. This depends upon the purpose for which they are used. Please consult the table below for all details.
| Name | Purpose | Expiration |
|---|---|---|
| _cf_bm | ||
| This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | |
| _cfuvid | ||
| This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | Session | |
| AWSALB | ||
| This cookie is a part of the services provided by Cloudflare - Including load-balancing, deliverance of website content and serving DNS connection for website operators. | 7 days | |
| AWSALBCORS | ||
| Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 7 days | |
| bcookie | ||
| Used in order to detect spam and improve the website's security. | 1 year | |
| CookieConsent | ||
| Stores the user's cookie consent state for the current domain. | 1 year | |
| li_gc | ||
| Stores the user's cookie consent state for the current domain | 180 days | |
| lidc | ||
| Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | 1 day | |
| ajs_anonymous_id | ||
| This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. | Persistent | |
| ajs_anonymous_id | ||
| This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor does not get registered twice. | Persistent | |
| analytics_session_id | ||
| Determines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started. | Persistent | |
| Assigns a specific ID to the visitor. This allows the website to determine the number of specific user-visits for analysis and statistics | 1 year | |
| analytics_session_id.last_access | ||
| Determines when the visitor last visited the different subpages on the website, as well as sets a timestamp for when the session started. | Persistent for HTML, 1 year for HTTP | |
| __tld__ | ||
| Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. | Session | |
| _ga | ||
| Used to send data to Google | 2 years | |
| _ga_# | ||
| Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | ||
| ajs_user_id | ||
| Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. | Persistent | |
| ajs_user_id | ||
| This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. | Session | |
| lastExternalReferrer | ||
| Detects how the user reached the website by registering their last URL-address. | Persistent | |
| lastExternalReferrerTime | ||
| Detects how the user reached the website by registering their last URL-address. | Persistent | |
| li_sugr | ||
| Collects data on user behaviour and interaction in order to optimize the website and make advertisement on the website more relevant. | 3 months | |
Can we delete cookies?
- Yes. Depending on the browser you use, you need to check the options of the webpage and select “Cookie settings” or “Privacy Tab” or similar. Then you can clean or remove the unwanted cookies, such as provided data or browsing history.
Contact
- If you have additional questions about how we use or store cookies, or about removing them, you can contact our Data Protection Officer at [email protected].