Xapo Card Benefits

Xapo Card Benefits Terms & Conditions (Cards Issued Outside Europe Region)

• Mastercard Terms

• Xapo (Outside Europe) Bank Cardholder Agreement

• Xapo (Outside Europe) Card Benefits Terms & Conditions

• Visa Europe Debit Card Terms

• Visa Europe Privacy Policy

• Lounge Terms

• Benefits Terms

1. SCOPE

1.1 These terms and conditions (“Terms”), together with the Xapo Bank Cardholder Agreement (Cards Issued Outside Europe Region) govern the benefits that we provide with your Xapo Card. These Terms are supplemental to and must be read with your Xapo Bank Terms & Conditions which governs the entire relationship between you (“Customer”) and Xapo Bank when you open a Xapo Account with us.

1.2 Please read these Terms carefully before you start using any of the benefits we provide with the Xapo Card. These Terms provide you with information on the benefits Xapo Bank offers with the Xapo Card and how you may use them, what to do if there is an issue with any of the benefits and other important information that is relevant to your use of the Xapo Card.

1.3 This Agreement will commence with the Xapo Bank Cardholder Agreement (Cards Issued Outside Europe Region)and will terminate in accordance with these Terms. You will have accepted these Terms by applying for, ordering or using your Xapo Card. You must not apply for or order a Xapo Card if you do not agree with these Terms.

1.4 As well as these Terms, general law applies to the Xapo Card and the benefits we provide with it, which may mean other rights and liabilities apply.

1.5 These Terms are supplied in English and shall be interpreted accordingly. Any translation of these Terms is for convenience purposes only. In the event of any conflict or inconsistency between the English version and a translated version, the English version shall prevail.

1.6 These Terms are available in the Xapo App. You have the right to receive these Terms, upon request, at any time during the duration of this Agreement. This can be provided to you on paper or such other durable medium such as via email or via the Xapo Platform.

2. INTERPRETATION

2.1 In this Agreement, certain capitalised terms and phrases used but not otherwise defined herein shall have the meaning given to them in the Xapo Bank Terms & Conditions and the Xapo Bank Cardholder Agreement (Cards Issued Outside Europe Region).

3. BENEFITS

3.1 When available, Xapo Bank makes certain benefits available to eligible customers who have been verified by us and have a verified Xapo Account and an active Xapo Card and are located in a region where the benefits are made available to them (“Benefits”).

3.2 Each and all of the Benefits may be available from time to time. The ones that may be available to you will depend on the card programme of your Xapo Card as each card programme we work with may support a different selection of Benefits. You will be informed of the Benefits available to you when ordering your Xapo Card. For more information on these benefits please check the Xapo FAQ. You will also find a dedicated Benefits tab in your app.

3.3 The Benefits and/or any of them individually may be unavailable, inaccurate or interrupted from time to time for a variety of reasons. Xapo Bank is not responsible for any unavailability, interruptions, inaccuracies or errors of the Benefits or its features or descriptions. Xapo Bank may delay your access to Benefits, including earned Cashback, where we have made an information request to you for information relating to your identity or any other request that we have made to you in relation to your Xapo Account.

3.4 The Benefits and all the information relating to them are provided entirely for information purposes only on an “as is” and “as available” basis. We make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Benefits, the information, materials, content, availability, and products.

3.5 We shall have no liability for any printing, production, typographical, mechanical or other errors in the Benefit summaries in the Xapo App, in your Xapo Account or at the websites or mobile applications of our partners that provide the Benefits. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness of the Benefits for a particular purpose. Xapo Bank shall not be held liable for any claims or disputes that may arise between you and any of the partners that provide the Benefits.

3.6 You may only use the Benefits in good faith and for lawful purposes. In the instance that fraudulent activity is suspected, we reserve the right to suspend your Xapo Account and Xapo Card whilst further investigation is undertaken. In doing so we may request evidence in the form of receipts or other information to support the transactions associated with your Xapo Account and Xapo Card.

3.7 Xapo Bank reserves the right at any time and from time to time to restrict, suspend, modify or discontinue, temporarily or permanently, the Benefits or any part thereof with or without notice to you and without further obligations to you.

3.8 Any conduct detrimental to us, or any misrepresentation or fraudulent activities in connection with the Benefits may result, in addition to any rights or remedies available to us, in the termination of your participation in the Benefits, as well as forfeiture of any Cashback obtained, all as determined by us in our sole discretion.

3.9 Any attempt by any person to undermine the legitimate operation of the Benefits may be a violation of criminal and civil law, and, should such an attempt be made, we reserve the right to seek damages from any such person to the fullest extent permitted by applicable law.

3.10 You are responsible for the payment of all taxes which may result from your participation in the Benefits.

4. CASHBACK

4.1 Xapo Bank may offer from time to time a cashback program through which you may earn cash or similar rewards (“Cashback”) from qualifying purchases you make with your Xapo Card. The Cashback will be credited to your Xapo Account if you meet the applicable requirements.

4.2 Cashback will not be earned for denied or failed transactions or any part of a purchase you make with your Xapo Card at a qualifying retailer that is paid for with store credit, gift certificates or cards, vouchers or payment types other than with your Xapo Card. The transaction must be successful and made directly using the Xapo Card with the qualifying retailer in order to earn the Cashback.

4.3 Any Cashback earned from a qualifying purchase made with your Xapo Card shall be forfeitable where you return that purchase and are given a refund for it. If your original transaction was not made in the currency of your Xapo Account, the amount of the initially-assigned Cashback and the revised amount of the Cashback you forfeit may be slightly different due to fluctuating foreign exchange rates. Where this happens the difference will be made up from your Balance.

4.4 You have the sole responsibility of ensuring that Cashback is properly credited to your Xapo Account. Any claim for Cashback not credited accurately must be received by us within fifteen (15) days of the date of claimed accrual of such Cashback. Manual issuance of Cashback can take up to sixty (60) days.

4.5 If we consider, at our sole discretion, that Cashback has been improperly credited to your Xapo Account or you have obtained it illegally or fraudulently, we reserve the right to refuse to credit you with the Cashback and to invalidate and reverse it in the event it has already been credited to your Xapo Account.

4.6 You will not earn Cashback where the nature of the transaction would mean that granting you the Cashback would be in contravention of any applicable law, rules or regulations that would prohibit us from doing so or where the payment is to another account or payment card.

4.7 In the event that Xapo Bank discontinues Cashback or terminates this Agreement no further Cashback will be earned or redeemed after the date of discontinuation or termination.

4.8 The value of the Cashback and other useful information on the Benefits can be found in the Xapo FAQ and in the Xapo App.

5. FREE FOREIGN EXCHANGE

5.1 Xapo Bank may offer from time to time free foreign exchange on all your Xapo Card transactions that are made in a currency that is different to the one you hold in your Xapo Account (“Free Foreign Exchange”).

5.2 The Xapo Card supports transactions in any currency. When the currency of a transaction that you have made with your Xapo Card is different to the currency you hold in your Xapo Account, an exchange rate will be applied. This exchange rate is provided by the payment systems (Mastercard or Visa) and we do not charge any additional fee on top of this rate.

5.3 The mechanism and other useful information on Free Foreign Exchange can be found in the Xapo FAQ and in the Xapo App.

6. FREE ATM WITHDRAWALS

6.1 Xapo Bank may offer from time to time free limited ATM withdrawals when you use your Xapo Card at ATMs (“Free ATM Withdrawals”). This does not include the charge that you may incur directly from the ATM operator for your withdrawal. Please check and make sure that you understand and agree to these ATM fees before confirming a withdrawal.

6.2 The Xapo Card supports ATM withdrawals at any ATM accepting Mastercard and/or Visa cards globally. You can withdraw a limited amount of funds for free every month from any ATM using your Xapo Card. Xapo Bank will only apply a fee above the monthly limit amount we set. If you don’t go over the monthly limited amount we’ve set then Xapo Bank will not charge you any fees. This limit is reset every month. You can find the information on the limit and applicable fees in the Xapo Bank Fees Information Sheet and in the Xapo FAQ.

6.3 The information on the Free ATM Withdrawals can be found in the Xapo FAQ and in the Xapo App.

7. TERMINATION

7.1 This Agreement will be terminated immediately upon the closure of your Xapo Account or the termination of your Xapo Bank Cardholder Agreement (Cards Issued Outside Europe Region).

7.2 We may terminate this Agreement entirely or any Benefit or any number of them at any time with or without notice to you. If we need to terminate this Agreement or any Benefit or any number of them, we will try and notify you in advance.

7.3 Any termination of this Agreement will automatically cancel your access to Benefits.